We will provide team support using proven methodologies while also realizing our client's budget constraints and desire for fast results.
Our Process
- 1
Discovery Session
Your journey starts by sending us a consultation request and discussing your business's primary pain point.
Then, we will touch base and schedule a 30 minute meeting to discuss further details.
Book a Consultation - 2
Collect & Analyze Data
We gather data to uncover causes of inefficiencies, ensuring every decision is backed by evidence.
View Sample Report - 3
Response Session
Within 3 days, we will present our findings and schedule a 30-minute meeting with your team to align on solutions and next steps for maximum impact.
- 4
Review Business Analysis
We revisit the data and insights together, refining strategies to ensure they fully address your business needs.
Using the Six Sigma methodology, we translate these strategies into a clear execution plan.
DMAIC framework:
Define
- Gather data and identify the largest problem in the area (e.g., customer satisfaction/quality, cost, speed/delivery, risks, etc.)
- Define the client's major pain point
- Review timeline and history of problem (Run Chart)
- Identify stakeholders (SIPOC)
- Fill out project charter draft
- Review project charter with sponsor and champion
- Obtain signed project charter
Measure
- Prioritize and focus on top dirvers from data (Pareto Chart)
- Observe and document current state of process (VSM, Process Map, Go and See)
- Collect additional data to undestand problem (Check sheet, Pictogram)
- Validate whether data being utilized is valid (Gage R&R)
- Determine if problem is due to common or special cause (Capability, SPC)
- Complete Measure Phase tollgate review
Analyze
- Brainstorm potential causes of problem (Fishbone Diagram, FMEA)
- If problem due to common cause, identify sources of variation using methods like:
- Multi-Vari Studies
- ANOVA
- Regression
- Design of Experiments(DOE)
- If problem due to special cause, identify root cause with the "5 whys" technique
- Complete Analyze Phase tollgate review
Improve
- Brainstorm possible solutions to reduce or eliminate the problem (Mistake Proofing)
- Identify top actions to improve the solution (NGT, Multivoting)
- Conduct small-scale improvements to test out possible solutions
- Determine statistical validity of improvements in data (Hypothesis Tests)
- Develop full scale implementation plan to include documentation, training, communication, risks, assignees, and dates (Gantt, FMEA)
- Complete Improve Phase tollgate review
Control
- Determine system and reports to monitor results over time (SPC, Visual Controls)
- Estimate financial benefits and improvements to metrics for 12 months
- Complete Control Phase tollgate review
- Schedule and review results for 30-60-90 days
- Communicate and share success and lessons learned
- Perform financial review after one year
- Complete project summary report
- 5
Agree and Execute
With a clear plan in place, we gain alignment with your team and move into action, implementing solutions with precision and tracking results against defined performance metrics.
- 6
Progress Updates & Adjustments
We continuously monitor performance, share transparent progress reports, and make adjustments to keep improvements on track.
- 7
Sign-off & Invoice
Once objectives are met and results are verified, we finalize the project with your approval and provide a clear, straightforward invoice for our services.
- 8
Follow up
We'll reconnect at 3, 6, and 12 months after project completion to review performance data, confirm that improvements are holding strong, and identify opportunities to optimize your processes even further.
BizMaximizer™
Top 10 Business Improvement Questions
Not sure where to start? Our FAQs with Expert Answers cover the essentials so you can get clarity before reaching out.
1. How can we align our business strategy with current market trends and customer expectations?
BizMaximizer™ starts with a strategic clarity assessment — aligning your mission, market, and metrics. We map where your business stands today versus emerging market demands, identify shifting customer expectations, and ensure your goals translate into measurable results. The outcome: a roadmap that keeps you relevant, competitive, and growth-ready.
2. What metrics should we track to measure sustainable growth and profitability?
We emphasize performance metrics that matter: customer acquisition cost, lifetime value, process efficiency ratios, and operating margin per employee. BizMaximizer™ helps clients establish a balanced KPI dashboard that links financial, operational, and customer indicators — turning data into daily decision power.
3. Where are the biggest inefficiencies or bottlenecks in our current processes?
Through our Process Optimization Audit, we uncover where time, cost, and value disconnect. Using Lean and Six Sigma principles, we trace process flow, handoffs, and rework patterns — then simplify and automate what slows you down. Clients typically recover 15–30% in capacity without adding headcount.
4. How can we streamline operations without sacrificing quality or customer satisfaction?
Streamlining isn’t about doing less — it’s about doing better. BizMaximizer™ applies value-stream mapping to isolate non-value activities and redesign workflows around customer impact. The result is smoother operations, faster turnaround, and higher consistency — all while improving service quality.
5. Which tasks should we automate, delegate, or eliminate to improve productivity?
We apply the “3D” lens — Digitize, Delegate, Delete. BizMaximizer™ identifies repetitive tasks suited for automation, reassigns high-value activities to the right roles, and eliminates what adds no measurable value. This structured triage frees leadership time and amplifies output per employee.
6. How do we improve accountability and performance across teams?
Accountability thrives on clarity and feedback. We help design performance scorecards that define ownership at every level — aligning personal objectives with company goals. Through coaching and data transparency, BizMaximizer™ creates a culture where results are visible, recognized, and continuously improved.
7. How can we retain key talent and strengthen our organizational culture?
Retention starts with connection. BizMaximizer™ helps you diagnose cultural friction, redesign incentive structures, and develop internal leadership pipelines. Our focus is on engagement systems that tie growth, recognition, and purpose together — turning talent into long-term advantage.
8. What new opportunities or revenue streams are we overlooking?
Hidden growth often lives within your existing customers or underutilized capabilities. We use market gap analysis and customer voice studies to uncover untapped niches or partnership models. BizMaximizer™ then helps pilot, test, and scale new ideas with minimal risk and measurable return.
9. How can we adapt faster to change — new technologies, competitors, or regulations?
Agility requires structure. We install change-ready systems — adaptive planning cycles, scenario modeling, and cross-functional response teams. BizMaximizer™ trains leaders to manage uncertainty as a capability, not a crisis, so your organization can pivot faster than the market shifts.
10. What will deliver the highest ROI if we invest in improvement now?
Prioritization is our hallmark. Using ROI modeling and cost-benefit matrices, BizMaximizer™ ranks initiatives by impact, cost, and timing. We help decision-makers focus on high-yield improvements that strengthen margins, cash flow, and customer loyalty — ensuring every dollar spent accelerates growth.